Every family starts somewhere
Your first story is waiting.
A memory does not need to be polished to matter.
Opening your private workspace…
A place for your people
Your stories belong here.
This is the invite-only family pilot: write, record in your browser, and keep stories within your family. A limited phone test is available only when Phone calls appears for your signed-in account. Payments and printed-book orders are not offered here.
Read how Narramo handles your stories and access.
You are already signed in to in this browser. You can open that family, or use Continue below for the family in your link.
Need a fresh private link?
Ask the person coordinating your pilot using the private channel where you were invited. Email links can be used once and expire after 30 minutes. Opening the link alone does not sign you in; press Continue. Public signup and self-service recovery email are not open during this pilot.
If an arranged email has not arrived, check spam, then contact your pilot coordinator. Do not send them your access key, recording or story text to report a problem.
Already have a private key?
Open the private link sent or shared with you, or enter its key below. Keep it just as private as a house key.
The stories that make us
Your family stories
A little time together. A story to keep.
Private to your family
Your digital family plan
Make room for the stories.
Record in your browser, listen together, add questions and download your original stories as a ZIP. Telephone calls remain a separate invitation-only pilot. Printed books are not included.
Your storyteller makes their own recording choice in Privacy & keepsakes. You can request cancellation in Billing and export saved stories in Privacy & keepsakes.
Private family pilot
Begin with one small memory.
Write a story, or record your voice here in your browser. A separate phone test may be enabled for the designated storyteller. Payments and printed-book orders are not offered here. Transcription is English-only, when available; every draft needs your review.
- Choose your storyteller. The owner can invite one storyteller in Our family before the first story is saved.
- Make your own choice. The storyteller reviews recording consent in Privacy & keepsakes, then chooses Tell a story. The microphone never starts on its own.
- Listen, save, then review. Check your recording before saving. If a transcript draft becomes available, compare it with the audio and save your reviewed written version explicitly.
Phone test, when enabled for you
Open Phone calls only if it appears for your account. Enter your own US number, choose SMS or a verification call, and read the calling choice before submitting. Enter the code you receive. Choose a weekly day and hour between 09:00 and 19:00 in your selected US time zone; setup does not place a story call immediately.
The test asks one question and gives you up to ten minutes for your answer. Each story call asks you to press 1 before recording. Hang up without pressing 1 to decline, or press # to finish an answer. A saved recording appears only after the service has imported it; refresh Our stories to check. The test can pause or end when its time or spending allowance is reached.
You can pause future calls in Phone calls or Privacy & keepsakes. Pausing does not erase saved audio or end a call already in progress; hang up to end that call.
Access, exports and getting help
For a fresh email link, contact your pilot coordinator through your existing private channel. Links expire after 30 minutes and can be used once. Do not share keys, audio or private story text in a support request.
The owner can request a ZIP export in Privacy & keepsakes. Use Check requests and download only when ready; this is an archive, not a printed book. The owner can also request family deletion. Access ends immediately after confirmation, while permanent removal remains a separate service task.
For a connection or save problem, keep this tab open and read the message before trying again. Report the action, approximate time and browser to your pilot coordinator.
In your own words
Tell a story
A small invitation
What have you always wanted to ask?
A familiar voice and a thoughtful question can be enough to begin.
A circle, kept close
Make room for your people.
Family members can listen, read and ask questions. One designated storyteller can record their own memories after giving consent. Only the owner manages invitations and family data.
Who can open your stories
Removing access signs that person out and disables their private keys. Their existing stories are kept.
Your private invitation
Share this key privately with the named person. It is shown once here; it grants access to your family’s stories.
Always your choice
Your voice. Your say.
Recording consent
Pausing phone calls keeps saved stories. Hang up to end a call already in progress.
A copy for your family
Request an export of the family’s saved stories and original recordings. This downloads as a ZIP archive, not a printed book or a finished PDF. A request is not a completed download; its status appears below. Use Check requests to see whether it is ready.
Delete this family
This revokes the family’s access immediately and requests permanent removal of its stored stories and recordings. It also requests stopping recurring renewal, including a pending plan that completes later. Cancellation can remain pending; deleting this family does not request a refund. Completion is handled by the service, not confirmed by this page.
Browser recordings keep your original voice. English transcript drafts need your review and explicit Save. A phone test requires separate calling permission and consent during each call. Printed-book orders are not available. Family members can ask their owner for an export or deletion; only the owner can submit these requests.
Limited storyteller phone test
Your phone call, your choice.
Set up the enabled test on your own verified US phone number. Calling permission is separate from browser recording consent. Each story call asks you to press 1 before recording one answer of up to ten minutes. Read the phone and recording notice first.
Phone service has not been checked. No call is scheduled by this page.
No automatic fallback between SMS and a verification call. Setup does not place a story call immediately or activate a paid plan. This limited test may stop when its time or spending allowance ends. Transcription remains a separate service; printed books are not included.
For the family owner
Your family plan
Billing has not been loaded. No payment or request is confirmed.
Your plan starts after Stripe confirms payment.
Privacy & consent
Your stories. Your choice to share.
Read about family privacy and consent
In this private family workspace, you can write a memory or record your own voice in your browser and share it with your invited family. The digital monthly plan and any existing private pilot have separate access conditions. A separately enabled phone test is limited to its designated storyteller, verified US number and service allowance. Printed books are not included. Read the customer terms for the paid digital plan.
Browser recording starts only when you choose Record and allow your browser’s microphone. You can listen or discard before saving. Saving sends the recording and story text to Narramo. Record your own voice and share only what you are comfortable sharing with your invited family.
For the phone test, you enter your own number, choose SMS or a verification call and confirm a weekly calling choice. Narramo stores your number, consent, chosen schedule, verification and call status. Twilio receives the number and verification request, carries the call, and stores the recording after you press 1 to agree. A call asks one question and records up to ten minutes; it is not a live conversation. Press # to finish or hang up to stop. Narramo then attempts to import the original audio into this private family workspace and delete the provider recording. Import or deletion can remain pending; ending a call is not proof either step completed.
You can pause future phone calls in Phone calls or Privacy & keepsakes. An in-progress call must be ended by hanging up. Pausing or withdrawing consent does not erase recordings already saved. Do not enter another person’s number or make their recording choice for them.
Invited members can read saved stories, listen to recordings and ask questions. The family owner manages access and can request exports or family deletion. The owner and designated storyteller can also see unapproved transcript drafts. The workspace is private, but not end-to-end encrypted: the operator and service infrastructure have technical access to store and process its contents.
When transcription is enabled, a local speech model on Narramo’s Hetzner server turns a saved recording into an English draft. This workflow does not send the recording to an external AI transcription service or use it to train a model. Drafts can be wrong and may be unavailable. Compare a draft with the audio, edit it and explicitly save your reviewed text; it never replaces your story automatically.
Cloudflare carries and protects site requests. Supabase stores family membership, consent, stories, recordings and export data. The transcription server receives a temporary recording copy when processing is enabled. For an arranged sign-in email, Resend receives the recipient address and private access link, not story content. A necessary sign-in cookie lasts up to seven days, subject to earlier expiry or revocation. Keep keys and emailed links private.
Withdrawing recording consent stops new collection and prevents pending transcript completion. It does not erase content already saved. The owner can request a ZIP of saved text and original recordings; unapproved transcript drafts are not included. Family deletion immediately ends access, then queues removal of stored content. The request is not proof that removal has finished. Limited activity and closure metadata remain; copies already downloaded by family members are outside Narramo’s control. Pilot or access expiry does not automatically delete content. No provider-backup or log deletion deadline is established by this notice.
For help or a data request, including a request independent of the family owner, contact [email protected] (CGV North America) or your pilot coordinator through your existing private channel. Do not send a private key, recording or story text for troubleshooting.